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Where do I create and use vendor credits?
Where do I create and use vendor credits?
Courtney Hara avatar
Written by Courtney Hara
Updated over a week ago

Vendor credits allow you to capture a credit memo and amount that has been provided by your vendor and which you can apply towards your bills.

To add a credit to a vendor:

  1. Navigate to the Vendors section in your lefthand navigation panel.

  2. On the top bar select the Vendor Credit Memo from the dropdown options under the "+ Add vendor" button.

  3. Upload a .PDF of the vendor credit and enter an amount

  4. Alternatively, you can select a vendor to edit, click on the "Documents" tab, and click on the "+ Add document" to select "vendor credit memo"

To Check your vendor credit balance:

  1. Check the "Vendors" tab, the available balance will show as "Credit available" for each vendor.

To Use Vendor Credits:

  1. After specifying a vendor for a bill, if that vendor has vendor credits available the following button will appear below the invoice amount:

  2. Click "Apply Vendor Credit".

  3. A modal will display showing all vendor credits available for the given vendor. For each available vendor credit memo, you can specify the amount of that memo you would like to apply against the whole invoice.

  4. Once you've selected your amounts click "Apply" to apply your vendor credits against the invoice.

  5. You can now process the invoice for scheduling payment.

Using Vendor Credits Notes:

  1. Make sure to apply a vendor credit to an invoice before sending the invoice for invoice approval.

    1. If you wish to remove or update a vendor credit on an already approved invoice, cancel the invoice approval request, update the vendor credit application and re-send the invoice for approval

  2. Vendor credits can completely pay off the balance on an invoice.

  3. Multiple vendor credits can be applied to a single invoice.

  4. Vendor credits can be partially applied to an invoice.

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