If your GRNs are imported via an integration, you can review the Sync Status hub to see if the GRNs are synching.
Access Sync Status: Start by navigating to the Sync Status page from the left-side navigation.
Expand the GRN section: In the Needs Review tab, you may see an alert row that is specific to the GRN. If you do, click into this section to expand it.
Link or create documents:
Link Existing Documents: If the GRN corresponds to an existing Purchase Order, Work Order, or Inventory Transfer, simply click the "Link" button to associate the GRN with that document in Settle.
Create a New Document: If no existing document applies, you can select the "Create" button to generate a new Purchase Order, Work Order, or Inventory Transfer directly from the GRN.
If GRNs are flagged as not synching, the following error codes indicate the following issues.
Missing Ordering Document: The GRN is not linked to any existing Purchase Order, Work Order, or Inventory Transfer.
Resolution: Link the GRN to an existing Purchase Order, Work Order, or Inventory Transfer to resolve this error.
Vendor Not Found: The vendor listed on the GRN does not match any vendors in your system.
Resolution: Verify that the vendor information is correct. If the vendor does not exist, create the vendor in your system.
SKU Mismatch: One or more SKUs on the GRN cannot be found in your catalog.
Resolution: Check the SKU details. If the SKU does not exist, update or create the SKU in your system.