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Setting up multi-factor authentication (MFA)

Becca Campbell avatar
Written by Becca Campbell
Updated this week

Enabling multi-factor authentication (MFA) on your account is an easy way to increase your account security, either for yourself, or if you’re an admin, your entire team. We recommend that all users enable MFA as a best practice, though it’s not required. Read on to learn about how to enable MFA.


Setting up MFA on an individual account

To enable MFA:

  1. Navigate to Settings > Security.

  2. Under Multi-factor authentication, click Set up.

  3. Follow the on-screen prompts. You’ll need an authenticator app (see options below) to complete setup.


External authenticator applications

Any trusted authenticator app should work, but here are a couple of options to explore:

These apps are available on both iOS and Android, and some also offer desktop or browser-based versions.


Requiring MFA for your team

If you're an Admin, you can require MFA for all users on your team:

  1. Go to Settings > Security.

  2. Toggle on Require MFA for all team members at the bottom of the page.

Once enabled:

  • Team members will receive an email prompting them to log in and complete MFA setup before accessing their account.

  • On the Team page, you can view each user's MFA status to confirm who has completed setup.

As an admin, you must first enable MFA for your own account before you can require it for your team.

Note: If you or your team members log in using Google Authentication, MFA will not be enforced via Settle. Google’s built-in security measures will apply instead.


Resetting or disabling MFA

We recommend keeping MFA enabled to protect your account, but here’s how to manage it depending on your organization’s settings:

If MFA is not required by your business:

  • Navigate to Settings > Security

  • Select Disable multi-factor authentication to turn off MFA.

If MFA is required:

  • You cannot fully disable MFA. However, you can reset it by going to Settings > Security and selecting Reset MFA.

  • You’ll be logged out, and the next time you log in, you’ll be prompted to set up MFA again.


Still have questions? Reach out to our support team at support@settle.co—we’re happy to help!

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