Skip to main content

Marking Bills or POs as paid outside of Settle (External payments)

Becca Campbell avatar
Written by Becca Campbell
Updated over 2 weeks ago

This feature allows you to record partial or full payments made outside of the system for bills and purchase orders. This feature is especially useful in situations where a deposit or partial payment has been made to a vendor before a bill or purchase order is created in your account.


Mark a Bill or PO as paid outside of Settle

  1. Open the bill or purchase order in Settle.

  2. Click the three vertical dots (⋮) in the top-right corner.

  3. Select “+ Add external payment record” from the dropdown.

  4. In the form that appears, enter the following details:

    • Amount

    • Payment method (e.g., Wire, ACH, Credit Card, or Other)

    • Reference (optional – for internal notes or tracking)

    • Paid from: Choose the specific bank or credit card account (based on your Settings)

    • Payment type (Deposit, Balance, etc.)

  5. Optional: Toggle the “Sync this record to [Accounting System]” checkbox

    • Enabled by default

    • You can disable it if the payment has already been recorded in your accounting system

  6. Click “Add payment record” to save.

💡 Note: For Finaloop customers, selecting a specific credit card account is optional.


Sync controls for external payments

We’ve introduced flexible sync controls to help you avoid duplicate entries in your accounting system:

  • A sync toggle checkbox is now included when logging external payments

  • You can disable syncing at creation or later (if the payment hasn’t synced yet)

  • If the associated bill is excluded from sync, the payment’s sync toggle is ignored

  • Payments excluded from sync appear in the “Excluded from Sync” tab in the Sync Center

  • You can re-enable sync at any time from the payment’s detail page

  • If the payment is already synced and needs to be removed, delete it in Settle and manually update your accounting software


View or delete an external payment

To view:

  • Open the bill or PO

  • Click the Payments tab on the right

  • Scroll to the External Payments section

To delete:

  1. Click the three vertical dots next to the external payment

  2. Select “Delete Payment Record”

  3. Confirm the action​

🔁 Deleting an external payment that was synced will not remove it from your accounting software—manual adjustments may be needed.


FAQs

Q: Does Settle pull partial payments on bills from QBO?

A: No, Settle does not currently pull partial payments on bills from QBO. If a bill is partially paid outside of Settle, it will not automatically sync to reflect the updated balance.

Q: How can I account for partial payments in Settle?

A: Settle provides the External Payments feature, which allows users to manually add a payment record on bills. This helps align the open balances in Settle when a bill has been partially paid outside of the platform.

Q: Will adding an external payment in Settle affect my QBO records?

A: Yes, adding an external payment in Settle and having the same payment recorded in QBO may create duplicates in QBO.

Q: Can I exclude an external payment from syncing to my accounting software?

A: Yes, you can toggle off the "Sync this record to..." button when adding the external payment record. The sync can be enabled at any time from the payment page.

Q: Will adding an external payment in Settle create duplicates in QBO?
A: Yes, if the same payment already exists in QBO. Use the sync toggle to prevent duplicates.

👉 Read more about our QBO integration

Did this answer your question?